Shipping policy
Last updated: October 28, 2026
My Beauty Max ships professional aesthetic equipment from Miami, Florida.
Processing time
Orders are processed within 2–5 business days after payment is confirmed. Equipment that needs configuration or testing may take up to 7 business days. We will contact you if your order needs more time.
Destinations
We ship within the United States and to the international destinations offered at checkout. If your country is not available at checkout, contact us for a quote before purchasing.
Methods and delivery times
- Small devices and accessories: national parcel carriers (UPS or USPS). Estimated delivery: 3–7 business days after processing.
- Large equipment (over 70 lb): freight carrier. Estimated delivery: 5–10 business days after processing. Freight deliveries are curbside unless inside delivery is arranged in advance.
- Local pickup: available at our Miami location when selected at checkout. We will notify you when your order is ready.
Delivery times are estimates and are not guaranteed. You will receive tracking information by email when your order ships.
Shipping costs
Shipping costs are shown at checkout based on destination, weight and size. For equipment over 70 lb, the freight rate shown at checkout is an estimate: if the final freight cost is lower, we refund the difference; if it is higher, we contact you for approval before shipping, and if you do not approve, we cancel the order with a full refund.
Inspection on delivery
Inspect your package on delivery and note any visible box damage on the delivery receipt. Report dents, cracks, scratches or missing components within 7 days of delivery to info@mybeautymax.com with photos, using the subject "DELIVERY ISSUE – (order number)".
Duties and taxes
International shipments may be subject to import duties, taxes and customs fees, which are the customer's responsibility unless stated otherwise at checkout.
Questions
Email info@mybeautymax.com or call +1 (305) 984-9757.